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Cookie policy
Important information about our use of cookies
We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and can also assist us in improving our site.
A cookie is a small text file that is stored on your computer or device when you visit a website. Cookies are used by most websites, and have several different functions.
We may use the following types of cookies on this site
Essential cookies
These cookies are required for the operation of the website. They include cookies to enable you to log in to the secure areas of our site, as well as remember your cookie settings so we do not have to keep asking you each time you visit.
Tracking cookies
These cookies enable use to identify and count the number of visitors to our website and see how they move around the site during their visit. This helps us to improve our site by, for example, ensuring a visitor can find what they require as easily as possible.
Cookie persistence
We may use both 'session' cookies ( which expire when you close your web browser ) and 'persistent' cookies ( which will remain on your device for a period of time set by the cookie when you visited the website and agreed to the cookie policy ).
Consent
By continuing to use our website, you consent to our use of cookies as outlined above.
Blocking all cookies
If you do not want our website to place any cookies on your computer or device you should change your cookie settings through your web browser. The procedure to do this varies depending on the web browser that you use, usually you can find a setting for this in your browser's options menu. More details can be found in your browser's help section.
If you choose to view the website without cookies you will see the cookies notification each time you visit. This is because without cookies you will appear to be a new visitor each time. If your browser has been set not to use cookies our website will not override this but you will still see the cookies notification bar. Dismissing the cookies notification bar will not set cookies if you have them turned off.
If you choose to view the website without cookies you will not be able to log in to any of the secure areas of our website. Accessing the secure areas is required for functionality such as viewing and editing your details or ordering cards and tickets.
Changing your preferences
You may change your preferences any time you wish by visiting our cookie policy page linked at the bottom of every page of the site.
Cookies we use on this site
Essential cookies
We use the following essential cookies on our site.
Filename: JSESSIONID
This cookie stays on your device for the duration of your visit to our website. It is used to identify you from other users, and is required to enable you to log in and visit secure areas. Without it you cannot log into our site. When you close your web browser the cookie should get deleted by your web browser.
Filename: cookie-compliance
This cookie stays on your device for a duration of 6 months after saving your cookie preferences. It is used to remember the cookie preferences you have chosen, and prevent the cookies bar from appearing every time you visit our website.
Tracking cookies
We do not use any tracking cookies on our site.
Welcome to the Arriva Connect online smartcard shop
Log in, or create your new Arriva Connect account now. Registering and purchasing an Arriva Connect smartcard is quick and easy, you will need the following:
- An email address